Shipping Options – JK Attire Skip to content

UK STANDARD DELIVERY - £3.50

Delivery within England, Wales and Scotland within 2-3 working days from date of dispatch. 

 All of our orders are trackable using the tracking number provided in the order confirmation email and using the Evri tracking service: www.evri.com/track-a-parcel.

You can also download the EVRi app and take control of your delivery. Perfect for tracking and diverting parcels. Receive proactive notifications and
take advantage of ‘find a drop off point’.

https://apps.apple.com/gb/app/evri/id1446461114

If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery.

 Free Delivery on all orders over £70*. 

 *Please note, different delivery thresholds could apply for on-sale products. Please refer to our homepage for the specified delivery thresholds.

 UK NEXT DAY - £5

 

Next Day Delivery within England, Wales and Scotland on all orders placed before 2:30pm Monday - Friday. Please note that some areas are excluded from our Next Day delivery service. Click here to view the full list of excluded postcodes. We can only offer standard delivery to postcodes in Northern Ireland.

Orders placed on Saturday, Sunday or Public Holidays will be dispatched on the next working day.

 Delivery is made by Evri and is a tracked and signed for service. If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery. Please note that Next Day delivery is not possible for Northern Ireland when stating United Kingdom as delivery country and this will be amended to Standard Delivery. 

 

UK - EXPRESS - DHL EXPRESS £6.50.

Next Day Delivery within England, Wales and Scotland on all orders placed before 2:30pm Monday - Friday. Please note that some areas are excluded from our Next Day delivery service. Click here to view the full list of excluded postcodes. We can only offer standard delivery to postcodes in Northern Ireland.

Delivery is made by Evri and is a tracked and signed for service. If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. if left with a neighbour they also will need to sign for the delivery.

 EUROPE  (Evri) - £6.50

 

 Tracked Service

 Delivery to countries within the European Union can expect delivery within 4-8 working days depending on region.

If you would like any advice or a time estimate to your specific country, please don't hesitate to get in touch. 

 Free Delivery on all orders over €85*.

 *Please note, different delivery thresholds could apply for on-sale products. Please refer to our homepage for the specified delivery thresholds. 

 EU EXPRESS SHIPPING - 1-2 DAYS (DHL) - £15

 

 Tracked and signed service - 1-2 Working Days from Dispatch. 

 We ship worldwide with DHL Express, for the fastest & most reliable service.

 

*PLEASE NOTE - ALL  EU ORDERS ARE SUBJECT TO LOCAL IMPORT DUTIES & TAX. JKAttire WILL COVER ANY/ALL DUTIES & TAX UP TO THE ORDER VALUE OF £150.00. ANY THING ABOVE THIS THE CUSTOMER WILL BE LIABLE TO PAY.

 

 USA, CANADA, AUSTRALIA & REST OF WORLD - £20

 

 For all countries outside of the European Union delivery will be made within 10 working days. Please note that all taxes and duty that may be incurred are the responsibility of the purchaser and not JKA.

 Free Delivery on all orders over $100*.

 *Please note, different delivery thresholds could apply for on-sale products. Please refer to our homepage for the specified delivery thresholds.

 INTERNATIONAL EXPRESS SHIPPING - 1-2 DAYS (DHL)

 Tracked and signed service - 1-2 Working Days

 We ship worldwide with DHL Express, for the fastest & most reliable service.

 

PRE-ORDERS

 Pre-Orders cannot be cancelled until the item has been received. You can return these as normal and receive a full refund if you are unhappy with this product.

November & Black Friday Sale: 

During this period, we experience an extremely high number of orders and processing may take up to 5 days, with our couriers also expected to have slightly longer delivery times. Please only contact our customer service with an order or delivery query after 7days of ordering.                                                  Thank you for the continued support.

 

 RETURNS & REFUNDS

FOR ALL RETURNS PLEASE FOLLOW OUR RETURNS PORTAL: https://jkattire.co.uk/a/returns

 We are providing refunds on all products that are full price. Any products purchased on sale or with a promotional code are refunded via store credit on an E-Gift Card. *This does not include exclusive discount codes provided by our customer service team. 

We hope that you are happy with your purchase from JKA, however we understand that sometimes things just aren't quite right or that you might change your mind. We are able to offer a refund for any unwanted items that are returned to us in a new, unworn and saleable condition with the original packaging and all JKA garment tags and labels still attached.

All returns must be made within 14 working days of you receiving your order, if your order is returned back to us past the return policy of 14 days you will be refunded via store credit for the website. 

Returns should be wrapped securely in appropriate packaging to ensure the goods arrive with us in their original condition.  We reserve the right to refuse a refund/exchange for damages caused by insufficient packaging. 

Returns are at the cost of the customer. You may use any courier you wish; however, you are entirely responsible for the returned goods until they are signed for at our warehouse. We advise that returns are made via recorded delivery and/or that a proof of postage is obtained, in the unlikely event that these should go missing in the post. We reserve the right to refuse a refund/exchange for returns that fail to arrive with us and where no proof of postage/tracking is available.

Please complete the online returns for your parcel using the QR received with your order or directly via the link, stating your reason for return.

Please affix the appropriate postage.

Should you misplace the paperwork for your order, please enclose details of your order number, name, address and reason for return and send to:

 

JKA Customer Service

Unit 4, Cropper Close
Whitehills Business Park
Blackpool
Lancashire
FY4 5PU

We aim to process all refunds within 14 days of receiving your parcel at our warehouse. Refunds will usually clear into your account within 5 working days, however this can vary between banks and can take longer if you are an international customer.